SHIPPING & DELIVERY POLICY

Last updated August 01, 2024

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://www.networkser.com/Tems_and_conditions.pdf.  

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?  

In-Store Pick up  

In-Store pickup is available for all purchases. Pickups are available Monday-Friday 9:00 AM to 6:00 PM.
We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.  

Domestic Shipping (Within the Netherlands):

Orders under 20kg: €5.90
Orders 20kg and over: €50.00
Orders €500 and over: Free

International Shipping (Rest of the World):

Standard Delivery (5-7 days): €40 (under €1,000) / Free (€1,000 & over)
Expedited Delivery (3-4 days): €75 (under €1,000) / €30 (€1,000 & over)
Express Delivery (1-2 days): €150 (under €1,000) / €50 (€1,000 & over)

Free Shipping

We offer free shipping on orders over €500 within the Netherlands and on orders over €1,000 for international deliveries.
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.  

For EU and UK consumers This does not affect your statutory rights. Unless specifically noted estimated delivery times reflect the earliest available delivery and deliveries will be made within 30 days after the day vie accept your order. For more information, please refer to our Terms.

Once your order is packaged, we will send you a tracking number.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to most countries. Unfortunately, we are unable to deliver to the following countries:

1. Afghanistan
2. Iran
3. North Korea
4. Russia
5. Belarus

Free shipping is not valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Order can not be shipped to PO Boxes

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery’ is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect statutory rights. For more information, please refer to our Terms

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://shop.networksercom/refund_returns/

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

• Phone (Toll free): (+31) 708919100

• Email: info@networkser.com

• Online contact form: networkser.com/contact/